Support Centre
Legal · 10
PRIVACY POLICY
VCTR is committed to protecting your privacy. This policy explains what information we collect and how we use it.
Updated November 2025
- Account details: name, email, phone, shipping and billing address
- Vehicle details: VIN, chassis, model and specification (when provided)
- Order history and customer service correspondence
- Wishlist activity and saved vehicles tied to your account
- Site analytics: pages visited, device, referral source
- Processing and dispatching your orders
- Confirming fitment and providing customer support
- Sending order, dispatch and warranty notifications
- Wishlist and back-in-stock notifications you've opted into
- Marketing emails — only with your consent and always with one-click unsubscribe
- Site performance, fraud prevention and security
You can request access to, correction of or deletion of your personal information at any time by emailing sales@vctrperformance.com. We will respond within 30 days.
Continue reading
Orders
Fitment Help
Confirm compatibility before you order using the VCTR Part Finder and our enthusiast support team. Include your VIN and chassis spec for the fastest response.
Orders
Shipping & ETA
How dispatch windows, transit times and order tracking work across our supplier network.
Orders
Special Orders
Anything not held in stock is a special order — strict no-cancellation and no-return terms apply.